Privacy policy
Effective Date: May 1, 2022
Last Updated: May 11, 2026
VENJENZ (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit or make a purchase from venjenz.com (the “Site”).
By using our Site, you agree to the practices described in this Privacy Policy.
Information We Collect
Personal Information You Provide
When you place an order, create an account, subscribe to marketing communications, or contact us, we may collect:
- name,
- email address,
- phone number,
- billing address,
- shipping address,
- and payment-related information.
Automatically Collected Information
When you browse our Site, we may automatically collect certain information including:
- IP address,
- browser type,
- device information,
- pages visited,
- referral URLs,
- browsing behavior,
- and interaction data.
This information may be collected using cookies, pixels, analytics tools, and similar tracking technologies.
How We Use Your Information
We may use your information to:
- process and fulfill orders,
- provide customer support,
- communicate regarding purchases or inquiries,
- improve our website and services,
- personalize user experience,
- detect fraud or abuse,
- comply with legal obligations,
- and send marketing or promotional communications.
Marketing Communications
By providing your email address or phone number, you may receive order confirmations, shipping updates, customer service communications, promotional emails, SMS marketing messages, and abandoned cart reminders.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the communication.
You may opt out of SMS communications by replying STOP.
Message and data rates may apply.
Cookies & Tracking Technologies
We use cookies and similar technologies to operate our website, remember preferences, analyze traffic, improve performance, and support advertising and remarketing efforts.
Third-party advertising, analytics, payment processing, and ecommerce service providers may use cookies or tracking technologies to collect information about your interactions with our Site.
Most web browsers allow you to control or disable cookies through browser settings.
Payment Information
Payment information is securely processed by trusted third-party payment providers. VENJENZ does not store complete credit card information on its servers.
Sharing Your Information
We may share information with trusted third parties that help operate our business, including:
- payment processors,
- shipping carriers,
- analytics providers,
- advertising and marketing providers,
- email and SMS marketing providers,
- fraud prevention services,
- and ecommerce service providers.
We may also disclose information when required by law, to protect our rights, to prevent fraud or abuse, or in connection with a business transfer, merger, or acquisition.
We do not sell your personal information.
International Users & GDPR
If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate.
For users located in the European Economic Area (EEA), United Kingdom (UK), Canada, or other regions with applicable privacy laws, you may have certain rights regarding your personal information, including the right to:
- access your personal information,
- request correction of inaccurate data,
- request deletion of your information,
- restrict or object to certain processing activities,
- and request data portability where applicable.
Where required by law, we rely on legal bases such as consent, contractual necessity, legitimate business interests, and legal compliance obligations.
To exercise privacy-related rights, please contact:
Data Retention
We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, enforce agreements, and operate our business.
Data Security
We take reasonable measures to help protect your personal information and maintain the security of our website and systems.
Payment information is securely processed by trusted third-party payment providers, and VENJENZ does not store complete credit card information on its servers.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including accessing your data, correcting inaccurate information, requesting deletion, or opting out of certain marketing communications.
To make a privacy-related request, contact us at:
California Privacy Rights
California residents may have additional rights under applicable California privacy laws, including the right to request access to or deletion of certain personal information.
To submit a request, please contact:
Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Policy Updates
We reserve the right to modify this Privacy Policy at any time without prior notice. Changes become effective immediately upon posting to the Site.
Your continued use of the Site constitutes acceptance of any updated policy.
Contact Information
If you have questions regarding this Privacy Policy, please contact us at:
VENJENZ
724 Wilkes Barre Township Blvd
Rear Suite
Wilkes Barre, PA 18702
support@venjenz.com
(833) 812-0801